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For our Care Team, this is only the beginning. We’d love to hear from you as we continue our journey to share your thoughts, ask us questions, or provide us insights along the way.

Pat Dennis

Executive Director, Customer Care


Byron Floyd

Director, Customer Care


Sundeep Sunny

Director, Call Center Technologies


The User Experience Team would be happy to answer any questions about the people, processes, or techniques we have and will employ as our journey continues.

Kelsey Snavely

Sr Manager, User Experience Design


Leslie Knuycky

Manager, User Experience Research


Kyle Noblin

Sr User Experience Designer


Hannah Barganier

Sr User Experience Designer